>>26932
Because the fans that complain only engage with the franchise for clout.
These "fans" played a few hours of Frontiers and then formed opinions on what they like based on what they heard Youtubers (who completed the game) say about it and then repeated and amplified these opinions into Kishimoto's Twitter.
When the DLC finally came, these "fans" downloaded completed save files and entered the DLC to play it for the clout only to get raped by Cyberspace 4-B, the First Tower and Knuckles' weird controls.
Since these fans have very high opinions of themselves, they immediately conclude that it isn't a skill issue, but instead that Sonic Team was wrong.
These negative reactions were further amplified by more twitter "fans" who had never even played the game.
At the time when it came out, it was hilarious to see how all the negativity of peoples reactions to it was directly proportional to their skill level/desire for challenge.